1. Products

Neven Journeys sells travel products and accessories (or specify your product range if you like). All descriptions, images, prices, and availability are subject to change without notice. We strive for accuracy but do not guarantee that product descriptions or other content are error-free.

2. Orders

  • All orders are subject to acceptance and availability.
  • Once you place an order, you will receive a confirmation email with the order details.
  • We reserve the right to refuse or cancel any order at our discretion, including due to product availability, errors in product information, or suspected fraudulent activity.

3. Payment

  • We currently only accept Cash on Delivery (COD) as our payment method.
  • Payment must be made in full at the time of delivery.
  • Prices are listed in [specify your currency if needed], inclusive of any applicable taxes unless stated otherwise.

4. Shipping and Delivery

  • We offer worldwide delivery.
  • Delivery times may vary depending on your location. Estimated delivery times are provided for reference only and are not guaranteed.
  • Shipping fees (if any) will be displayed at checkout.

5. Returns and Refunds

  • We accept returns only for items that are defective or damaged upon delivery.
  • If you receive a defective or damaged product, please contact us at [email protected] within 7 days of delivery with your order details and a photo of the item.
  • Returns are subject to our approval and must be in their original packaging and unused condition.
  • Refunds for approved returns will be processed according to our return policy. Since we use COD, refunds (if applicable) will be handled on a case-by-case basis.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Neven Journeys and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

7. Prohibited Activities

When using our website, you agree not to:

  • Engage in any unlawful, fraudulent, or abusive activity.
  • Violate any applicable laws or regulations.
  • Interfere with the security or functionality of the website.
  • Use our site to distribute spam or malware.

8. Limitation of Liability

Neven Journeys shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, loss of data, loss of profits, or business interruption.

9. Indemnification

You agree to indemnify and hold harmless Neven Journeys, its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of our website or violation of these Terms.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data.

10. Changes to Terms and Conditions

We may update these Terms from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the site after changes constitutes your acceptance of the updated Terms.

11. Contact Us

For any questions about these Terms and Conditions, please contact us at:
Email: [email protected]